At AreoVeda, we treasure the private and sensitive nature of the personal information you provide us over the website or as collected by AreoVeda. Therefore, we ensure the highest secure transactions and customer information privacy standards.

Our Privacy Policy explains how we treat your personal information, along with the steps we take towards protecting your privacy. We understand that by using the Website, you consent to our use of information collected on the Website as per the terms of this Privacy Policy. Please read through this Privacy Policy and if you disagree please do not use or access our Site.

Next, you agree and consent to receive all communications about our services on the email and mobile number that you provided to the Company, even if such mobile number is registered under the DND/NCPR list under the Telecom Commercial Communications Customer Preference Regulations, 2018 (“TRAI Regulations”). Notwithstanding your registration with the National Do Not Call Registry (In Fully or Partly blocked category under the National Customer Preference Register set up under the Telecom Regulatory Authority of India), you hereby express your interest and accord informed consent to receive communications (including commercial communications) concerning the Company’s services. You further confirm that no communication to you from the Company or on behalf of the Company shall be construed as Unsolicited Commercial Communication under Regulation 2(bw) of the TRAI Regulations and you have specifically chosen to receive communications in this regard on the mobile number that you provided.

Note: We reserve the right to change our privacy policy at any time. It is your responsibility to check this Policy from time to time so you are aware of any changes thereto.

Your personal information may or may not be asked for registration on the website. AreoVeda only collects this kind of personal data when a website user voluntarily declares it. AreoVeda may ask you to submit the survey-related polls, questions, participation in contests, promotions etc., signing up for email updates and announcements on AreoVeda’s products, special promotions and related activities. The personal information here includes but is not limited to the user name, postal address, age, preference, contact information, email address, billing address etc. AreoVeda collects the personal information listed above when you visit the website or through phone calls or whenever you visit the related party’s website which includes the business partners, and brand partners as the list is subject to timely changes.

AreoVeda gathers data regarding your browser or device, including your IP address, operating system and browser type, for system administration and to provide our business and brand partners with aggregate information. AreoVeda also gathers details of your visits to our site including, but not limited to, traffic data, location data, the resources that you access, blogs and other communication data. When you report an issue with our site, AreoVeda may also request information from you. When you visit this site, our social media platforms, or our social networking or mobile applications, may also collect certain information about your device or usage by automated means or by using technologies such as cookies, web server logs, and web beacons.

Credit Card, Debit Card and Banking Information. Your credit card, debit card, or any other banking information is not collected or stored by AreoVeda as it is directly transmitted through the payment gateway provider to the payment network or bank.

Here’s how AreoVeda collects user information:

Any information you submit to AreoVeda via our website or in any other way is received and stored by us. (e.g. kiosks, offline events, presentations etc)

Depending on the user's subscription choice, AreoVeda provides email communication with its clients. By providing the email details to AreoVeda, the user provides unrestricted consent to AreoVeda for mailing the product information, marketing/promotional material, updates on new product launches etc. If you would like to stop receiving our marketing emails, simply click the unsubscribe link located at the bottom of each email.

Certain types of information are sent to and stored by us when you interact with third-party websites, including but not limited to AreoVeda’s business partners whether present or past that use our technology or with whom we have a specific agreement. Information gathered through such third-party websites or applications is governed by their terms of use and privacy policies.

When you allow a third-party website to communicate directly with AreoVeda's website or mobile application, AreoVeda may obtain information from other sources to provide or receive data about you.

If you have previously given AreoVeda any information and you have given permission for that information to be shared in the future.

You have choices about how we collect and use your data. For example, you may want to access, edit or remove your data on our website or mobile application. You have the option of declining to provide data when asked.

We might keep tabs on your preferences and usage of the website. "Cookies" are small data files transferred to your computer's hard drive by a website. They maintain a log of your activities on the site, which makes your next visits to the site more efficient. Cookies may store a variety of information, including, the frequency with which you access a site, registration information, and the frequency of a particular page view or other items on the site. Most well-known websites use cookies as part of a standard procedure to provide better client service. Although most browsers are made to accept cookies, blocking cookies is a simple modification that can be made. By continuing the use of the site, you are agreeing to our use of cookie policy. You can disable cookies in your browser settings if you disagree with how we use them, but you may miss out on some functionality on the Site.

You have choices about how we collect and use your data. For instance, if you want to access, edit or remove your data on our website, you can choose to decline to provide data when asked.

We may need any or all of the above data from time to time to provide information about AreoVeda and its products/services and to enhance the user experience when using our website. Data may be used for the following purposes in particular:

• Send products that you have ordered to you or your friends, relatives, or associates,
• Process gift card transaction
• help us know more about your shopping preferences
• Carry out marketing and performance research to help us benchmark our performance, measure the quality of our customer service, and enhance your shopping experience and product offerings.
• As mentioned above, you may always opt not to receive promotional materials or marketing information and receive requests to provide ratings and reviews of the Products
• Follow up with you after correspondence (live chat, email or phone inquiries)
• Enable you to share activities on your social media pages and log in with your accounts on social media
• Comply with our legal obligations, policies and procedures, including compliance with relevant industry standards and the enforcement of our terms and conditions
• Communicate order updates and offers through email, SMS and social media channels
• Do internal research on our Customer’s demographics, interests, and behavior to understand and serve you better;
• Offer you exclusive deals on the Platform; customize the content and ads we show you; enhance the Platform; and/or use it for internal business needs;
• Examine trends, monitor Customer’s web page movements, help identify you and your shopping cart for aggregate use;
• Identify which of the store locations containing our Products may be in your closest proximity, provide promotional offers, and to offer to you the Products;
• Prevent, detect, investigate and take action against crimes (including but not limited to fraud and other financial crimes), any other illegal activities, suspected fraud, or violations of the Company’s terms and conditions in any jurisdiction;
• Establish, exercise or defend legal rights in connection with legal proceedings (including any prospective legal proceedings) and seek professional or legal advice in relation to such legal proceedings;
• Comply with any regulation, applicable law, legal process or enforceable governmental request.

You may only use this website under the supervision of a parent or guardian if the laws of the relevant jurisdiction declare you to be a minor.

AreoVeda employs technical and organizational measures to keep user data safe. Collected data and information will be stored on secured services. If a user finds evidence of AreoVeda misusing data, they can contact the company at the address listed on the website.

Keeps the data forever for a variety of uses, such as developing new products and services, enhancing the customer experience, and analyzing customer preferences. Data will be retained as per Indian laws.

The user is entitled to view the information that has been made public as well as to periodically update or modify it.

AreoVeda will not disclose, sell, rent, loan or exchange your information to any other individual, organization or entity except to the extent necessary and disclosed in these terms. All of the personal information you give us when making a purchase or using one of our services is stored on either our secure servers, which are located in India or our service provider's secure servers. Any payment transactions affected by us will be encrypted via SSL technology. To ensure the security and privacy of your personal information, we follow the proper managerial, technical, and physical security protocols. These include encryption, passwords, physical security measures, and standard security practices.

AreoVeda has tried its best to be transparent with our customers and no material information has been intentionally withheld or attempted to be misrepresented. However, in case of any inadvertent mistake or errors being identified, AreoVeda cannot be held liable for any claims or damages arising due to such unintended inaccuracies. We do not warrant that the product descriptions, colours, information, or other content available on the website are accurate, complete, reliable, current, or error-free except to the extent implied by applicable law. Kindly reach out to us for any product-related queries.